Urgent- Product Safety Notice
Medline Industries, LP issued a medical device safety alert regarding the 3” Walker Wheels with Glide Caps attachment. You are receiving this letter because our records indicate you have purchased an item with an affected lot number.
Reason for Device Correction
Medline has issued this alert due to a possible defect recognized that could affect the wheel.
Risk to Health
Specifically, Medline received reports that the acorn nuts on some devices may have been received loose which could increase the potential for falls.
Actions to be taken by the Customer
Immediately discontinue the use of any product that matches the affected items and lot numbers and contact your local Home Medical Equipment provider for a replacement. If you have no product matching the affected items and lot numbers, no further action is needed. If you have any questions or need help checking your product, please contact the Medline Quality Team directly at 866-359-1704.
Product and Distribution Information
The affected product was distributed between November 1, 2019, and January 27, 2022.