AdaptHealth has developed an industry leading compliance program that spans the entire enterprise, including all subsidiaries. This focus on compliance starts at the top of the organization and benefits from the strong support of the Board of Directors and Executive Leadership Team. The Compliance Team operates independently and reports on a monthly and quarterly basis to the Board’s Compliance Committee and Executive Leadership. The program incorporates all the required elements from the U.S. Department of Health and Human Services Office of the Inspector General (OIG) Guidance, as well as factors from the Department of Justice's evaluation of corporate compliance programs.

In 2021, the Board commissioned an independent assessment of the compliance program to determine its ability to support the scale of the organization and the company’s growth strategy. Upon completion of this in-depth, five-month-long process, an independent auditor concluded that the program was well-designed and exceeded Medicare’s standards for Durable Medical Equipment (DME) suppliers.

A national leader in healthcare-at-home solutions, AdaptHealth serves approximately 4.2 million patients annually in 47 states through our network of approximately 671 locations. AdaptHealth’s locations consist of retail storefronts, warehouses, and office spaces. We also manage a fleet of both owned and leased vehicles for delivering products to customers. Because we recognize the importance of managing our environmental impact to help ensure a healthier planet for generations to come, we are committed to developing understanding of environmental impact metrics and identifying opportunities to improve.

We are driving change and efficiencies with technology to help patients stay healthy at home. AdaptHealth’s product offerings consist primarily of home medical equipment (HME) and consumable supplies. In addition to leveraging technology for efficiency and innovation, we evaluate our products to determine other ways to maximize utility and minimize environmental impact. For example, we have a program to reclaim and refurbish certain machines for deployment back in the field. By extending the useful life of patient equipment, we can help reduce waste related to existing machines and increase the availability of solutions to our patient population.

AdaptHealth strives to attract and retain talented employees who are both aligned to our vision and effective in the fast-paced and high-growth environment in which we operate. Our DIRECT values framework guides our employees’ actions every day as they work to make a positive difference in the lives of our patients.

A strong talent pipeline is imperative to AdaptHealth’s success. Our talent and performance management approach is designed to ensure employees and managers have regular feedback conversations about personal development and performance. Our Operations and Human Resources teams have established a robust career development program across the company, which includes development pathways designed for specific roles.

We want AdaptHealth to be a place where every employee, patient, and partner feels included every day, in all situations. Our Diversity and Inclusion Council, led by the company’s Chief People Officer, activates and engages employees on diversity initiatives that strive to create a welcoming environment for all. The council is comprised of individual employees with diverse backgrounds and experiences who share a common interest in professional development, building a great culture, and delivering sustained business results.

In January 2023, AdaptHealth Corp was named included in Newsweek's 2023 list of the Greatest Workplaces in America for Diversity.

As of December 31, 2022, AdaptHealth’s total workforce consisted of 63% female employees and 30% non-white employees. The council is currently working with the leadership team to set diversity goals and establish employee resource groups to provide a forum for employees who identify with various affinity groups.

Environment of Safety

The health and safety of our employees, patients, and customers is AdaptHealth’s top priority. This showed in the steps taken to protect our workforce and patients during the COVID-19 pandemic. A cross-functional committee oversaw the needs of critical employees and staff working in the field. Contact-free operational procedures, personal protective equipment (PPE), and monitoring protocols for all facilities were key aspects of our approach. Every staff member was granted five extra PTO days during the pandemic to support any illness that affected them or their families.

Together with a nationwide network of suppliers and distributors, we provide patients with safe, high-quality therapy products and equipment. AdaptHealth is pleased to be accredited by three third-party organizations known for setting comprehensive national industry standards: ACHC, The Joint Commission, and URAC. These accreditations demonstrate compliance with specific safety, quality, and process standards, as well as a thorough commitment to the continual improvement of patient care.

We also maintain certain quality standards to comply with the requirements set by the Centers for Medicare & Medicaid Services (CMS), including the Medicare DMEPOS Supplier Standards. It is our policy that AdaptHealth only offers equipment and supplies that meet applicable regulations for medical device effectiveness and safety.

AdaptHealth is the leading innovator in healthcare at home, providing best-in-class services and superior technology to improve patient lives while reducing the overall cost of care. We improve the lives of patients suffering from sleep apnea, diabetes, respiratory illnesses, and other chronic diseases by providing equipment and services that allow patients to live their best lives out of the hospital and in their homes. Chronic disease is the largest driver of healthcare spending in the United States, estimated at approximately $4 trillion annually. Our patient-first, tech-enabled care model plays a critical role in lowering costs for the health system. By enabling treatment and monitoring in the home, AdaptHealth’s solutions are more affordable for patients compared to care provided in the hospital or institutional setting.

Our leading therapies and our team of over 1,000 clinicians provide care to 4.2 million patients across the country. Completing more than 38,225 deliveries every day to our patients’ homes, we leverage scale and technology to deliver crucial therapies on time and at lower cost. AdaptHealth’s innovation in technology is leading the digital transformation of the home healthcare industry. Leaning into modern, digitized workflows for electronic prescribing and mobile documentation has established AdaptHealth as an industry leader in tech-enabled patient engagement. For example, our proprietary cloud-based mobile delivery software improves the patient experience by reducing the time between delivery, billing, and reimbursement.