Billing & Insurance for Home Medical Supplies & Equipment

An invoice will be mailed to you for your portion of charges, such as co-payments, deductibles and items not covered by insurance. This payment is due upon receipt.

You will be responsible for all outstanding charges under these circumstances:

Your insurance company denies payment.

Your physician does not complete documentation to support medical necessity as defined by your insurance.

Your insurance company does not pay us within 60 days of our billing date.

We do not have a contract with your insurance company.

Your insurance coverage terminates and we are not notified of new insurance.

Payment options include:

Online bill pay with a check, major credit card or debit card

For Medicare customers

Allina Health Home Oxygen & Medical Equipment accepts assignment of most Medicare claims. Medicare pays 80 percent of charges, and you are responsible for 20 percent co-payment and deductibles.

If Medicare denies the claim, we will bill you. In some instances, claims will be billed “non-assigned,” which means we will bill the retail amount directly to you, with payment due upon receipt. We will process the claim on your behalf, and Medicare will reimburse you for the allowable amount.

Medicare Part B only covers medical equipment or oxygen for use in your home. A skilled nursing home can’t qualify as your “home.” During a stay in a skilled nursing home, you will be billed directly for medical equipment that we provide.