Effective Date: 06/30/2021
Last Updated: 07/28/2021
AdaptHealth LLC (“AdaptHealth”) sends text messages to communicate with customers about their orders and services with AdaptHealth. This includes billing communications, asset recovery notices, order status updates and related marketing messages.
[In order to receive text messages you must opt-in with our customer service representatives. A text message will be sent to you asking you to confirm by replying “YES“. Once we receive that message back we know your phone number is valid, and we will send one final welcoming message.]
For help or information at any time:
• Text “HELP” to [#####],
• Visit adapthealth.com
Customers can opt-out at any time by replying “STOP” to any text message received or to [#####]. We will reply with a one-time opt-out confirmation message, then you will no longer receive messages from us. To resume messages, text “RESUME“.
Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. No more than nine text messages will be delivered per month.
Messages may not be delivered to you if your phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of your wireless carrier may interfere with message delivery, including the customer’s equipment, terrain, proximity to buildings, foliage, and weather. You acknowledge that urgent alerts may not be timely received and that your wireless carrier does not guarantee that alerts will be delivered.
By participating in the AdaptHealth Patient Communication Program, you are agreeing to the terms and conditions presented here. Customers can view AdaptHealth’s Privacy Notice or contact AdaptHealth through its website.