Your Owlet BabySat™ order has been placed with Storkpump by AdaptHealth PCS. We are excited to be part of bringing peace of mind to you, through an in-home oximeter monitor. We are proud partners of Owlet!
What Happens Next?
- If your insurance recognizes Owlet BabySat™ as a billable item under an Adapthealth insurance contract, we can process your order through your insurance policy. If the product has not been recognized as billable through your insurance, we will contact you to discuss the cost to purchase out of pocket.
- A prescription on file is REQUIRED prior to dispensing/shipping this product. If you did not attach your prescription to your online order, please email it to firstname.lastname@example.org or text a picture to 484-376-5943 as soon as possible. Please note: We will also make attempts to get your pump prescription from the physician you provided if one is not yet on file.
- Once insurance coverage and/or out of pocket cost is determined and we have received a copy of your prescription, your product will be shipped to the delivery address you provided (We cannot ship to PO Boxes). Please understand that if your insurance does not cover this item, at this time, you are able purchase with a valid Prescription on file. You can use a HSA, FSA, or credit card/debit card. A member of our team will contact you to discuss this pricing.
Once You Receive Your Order
- You have 10 days from receipt to return your product (reminder: once box seal is broken it is non-returnable)
- If you experience an issue with your product, please contact the manufacturer directly at 844-334-5330
- Here are some helpful links to learn about your products. Call 800-673-3126 should you need support
- As a reminder, if you have concerns with your baby’s performance on the product, you should contact your physician, call 911 or go to your local emergency center for treatment
If you have any questions, please contact us via, Text Message, Phone or email
- Phone: 800-673-3126 (Monday through Friday 8am to 5pm EST)
- Fax: 888-249-7739
- Text Message: 484-376-5943 (M-F 8am to 8pm) standard rates apply
- Email: email@example.com
Kindly notify our customer service team of any address modifications within 12 hours of placing your order. If you update your address via email or text, please be aware that we may proceed with order processing before receiving your message. We regret to inform you that we cannot be held responsible for lost packages. Thank you for your understanding and cooperation.
If selected patient selected, “YES” to pay for upgrade fee, shopify link will appear to pay for selected upgrade option only.