myAPP offers a one-stop way to manage diabetes supplies, home medical equipment, and oxygen tanks
A Better Way to Manage Your Health Journey
Order Supplies
Stay Connected
myAPP is designed to empower patients with live chat*, real-time notifications, and fast customer service
Manage Your Profile
Easily update your profile information, and access the self-service insurance update tool and bill pay portal
Order Supplies
myAPP offers a one-stop way to manage diabetes supplies, home medical equipment, and oxygen tanks
Stay Connected
myAPP is designed to empower patients with live chat*, real-time notifications, and fast customer service
Manage Your Profile
Easily update your profile information, and access the self-service insurance update tool and bill pay portal
myApp
A host of features to simplify managing your supplies.
Live Chat* for Patient Support
Easy Order & Reorder
Comprehensive Order History
Self-Service Insurance Updates
Enhanced Bill Pay
Real-time Alerts
*Live chat is available on myAPP and is monitored by a live agent from 8 a.m. to 8 p.m. EST.
Oxygen Reordering Process
Conveniently order, track, and manage your oxygen tank needs 24/7 without ever having to wait to speak to a representative. Use the resources provided here to explore the many capabilities of myAPP including how to order and reorder, update your account, and access your comprehensive order history.
Diabetes Resupply Process
Conveniently order, track, and manage your oxygen tank needs 24/7 without ever having to wait to speak to a representative. Use the resources provided here to explore the many capabilities of myAPP including how to order and reorder, update your account, and access your comprehensive order history.
FAQ
Frequently Asked Questions
Find quick answers to common questions
myAPP gives you a centralized way to manage your medical equipment and supplies right from your phone. You can reorder supplies with ease, check real-time order status, access your full order history, and securely communicate with AdaptHealth support. The app also includes features like in-app bill pay for managing invoices and proactive alerts so you’re always informed about your care.
To receive DME, your doctor will first evaluate your needs and provide a valid prescription or medical order. Once that’s complete, AdaptHealth will work directly with you to verify insurance coverage, coordinate delivery, and ensure you receive the right equipment for your condition. Our team will also guide you through setup, safe use, and maintenance of your equipment.
If your equipment feels uncomfortable or isn’t functioning as expected, contact AdaptHealth’s support team. Many issues can be resolved by adjusting the fit, re-checking assembly, or replacing a worn component. If the problem continues, we can assess whether repairs, replacements, or alternative equipment options are needed to keep you safe and comfortable.
Many types of Mobility & Home Equipment—including portable oxygen concentrators, mobility devices, and compact support items—are travel-friendly. Portable versions of common DME make transportation easier whether you’re traveling by car, plane, or train. Always check airline guidelines in advance and carry any required medical documentation. AdaptHealth can help you choose the most travel-ready equipment and accessories for your needs.