From braces to boots, we stock a comprehensive range of orthotics from top manufacturers, so the right product is always available at the moment of care.
Have a question?
Whether you received your orthotic at a hospital, clinic, or emergency department, or had one shipped directly to you, AdaptHealth managed the process. We're here to help with billing, insurance, or order questions.

833-300-5777

WebinquiryOrthotics@adapthealth.com
From hospital to home
We partner with hospitals, emergency departments, and orthopedic practices nationwide to supply orthotics at the point of care. We also fulfill and ship orders direct to patients.
Embedded in Your Care Setting
Insurance & Billing, Handled for You
Insurance verification, prior authorization, and claims — we handle it all, so patients can focus on recovery.
Accredited. Contracted. Nationwide.
ACHC-accredited and contracted with Medicare, Medicaid, and most major commercial insurance plans nationwide.
Embedded in Your Care Setting
From braces to boots, we stock a comprehensive range of orthotics from top manufacturers, so the right product is always available at the moment of care.
Insurance & Billing, Handled for You
Insurance verification, prior authorization, and claims — we handle it all, so patients can focus on recovery.
Accredited. Contracted. Nationwide.
ACHC-accredited and contracted with Medicare, Medicaid, and most major commercial insurance plans nationwide.
Orthotics
A comprehensive portfolio of orthotics products from the most trusted brands to support healing and recovery.
Neck & Cervical

Shoulder


Elbow


Wrist, Thumb & Hand





Spine & Back


Knee





Hip & Ambulatory Aids


Foot & Ankle






Pediatric




The Brands You Trust
Frequently Asked Questions
Answers to the questions patients ask most about AdaptHealth's orthotics program
AdaptHealth supplied your orthotic through your care team — your hospital, emergency department, or orthopedic practice. Whether you picked it up at a care facility or had it shipped to your home, we manage the insurance billing and claims process on behalf of patients. That's why you may be hearing from us after your visit. If you have questions about a bill or the orthotic you received, we're here to help.
AdaptHealth sends Proof of Delivery confirmations because insurance providers require confirmation that medical equipment was delivered. This verifies that the billed item was actually received by the patient.
Once shipped, a tracking number is added and linked to the carrier’s website. Phone support is also available for assistance.
Yes. Every shipped brace includes a QR code in the packaging. Scanning it opens step-by-step instructions for properly applying the brace.
For knee braces, patients should measure around the thigh about 6 inches above the knee. Most other braces use universal sizing. If special sizing is needed, a representative will guide the patient through the process.
Yes. Braces can be exchanged for another size within 30 days. Returns are also accepted within 30 days if the product is unopened.
AdaptHealth has acquired many regional medical equipment providers across the country. Some of these companies continue to operate under their original names, but they are part of the AdaptHealth family of companies. If you received a bill from an unfamiliar name and are unsure whether it's legitimate, you can verify by calling us at 833-300-5777 or emailing WebinquiryOrthotics@adapthealth.com.
Your patients. Our program. Everything handled.
We supply orthotic supports through hospitals, clinics, and orthopedic practices nationwide and fulfill direct orders for patients whose providers send prescriptions to our team. Either way, every insurance and billing detail is handled at no cost to your facility.



Your patients. Our program. Everything handled.
We supply orthotic supports through hospitals, clinics, and orthopedic practices nationwide and fulfill direct orders for patients whose providers send prescriptions to our team. Either way, every insurance and billing detail is handled at no cost to your facility.


